The Finance Brown Bag Seminar is held by the Institute for Finance, Banking and Insurance (WU Vienna) and the Vienna Graduate School of Finance (VGSF). It serves as a presentation platform for PhD students, faculty members, and visitors. An overview of BBS on the website of the Institute for Finance, Banking and Insurance.
November 24th, 2020, 11:30 am - 12:30 pm
You can participate in the seminar online via Microsoft Teams
The meeting will open at 11:15 am for you to dial in. To join the stream please follow this link.
In case of technical problems please contact: email@example.com
Vesa Pursiainen, University of St. Gallen
Title: "Stress Testing Banks' Digital Capabilities: Evidence from the COVID-19 Pandemic"
We study the relationship between banks' IT capabilities and their ability to serve customers during the demand shock for digital banking services generated by the COVID-19 pandemic. Amid mobility restrictions imposed during the outbreak, banks with better IT capabilities exhibit better share price performance, larger reduction in physical branch visits, larger increases in website traffic and shorter reaction times to mention COVID-19 on their websites. Banks with better IT originate more PPP loans, especially in segments more dependent on human interaction as well as in areas with more severe COVID-19 outbreaks, higher levels of internet use, and higher bank competition. They also attract more deposits during the pandemic.